Shipping policy

Free delivery on orders over £50 for mainland UK*

* See zones below

All orders are sent using DPD Local and Parcelforce. Delivery costs and timescales will be confirmed at checkout once you enter a delivery address, however you may use the table below as a guide:

Destination

Delivery charges

Delivery time

(from dispatch)

Zone 1: UK Mainland (excluding Scottish Highlands)

£4.95 for orders £50 or below 

Next working day
(unless otherwise stated)

Zone 2: Scottish Highlands & Islands, Scillies

£14.95

2-3 working days

Zone 3: Isle of Man

£14.95

2-3 working days

Zone 4: Isle Of Wight

£14.95

Next working day

(unless otherwise stated)

Zone 5: Northern Ireland

£14.95

2-3 working days

Unfortunately we are no longer able to deliver to the Channel Islands.

DISPATCHING ORDERS

Virtually all items are in stock in our warehouse and ready to ship. Orders placed by 2:30pm will be shipped on the same day (subject to payment being approved). Orders placed after 2:30pm will be dispatched the following working day (weekends and bank holidays not included). If an item is extremely urgent please feel free to contact us on 01403 713332 to confirm that the item is in stock.

RECEIVING YOUR ORDER

When we dispatch your order you will automatically receive shipping notification via email and if you have left a mobile number as a contact then we will pass this on to our courier who will send you text updates. 

For mainland  locations, our courier normally sends customers a text on the morning of delivery with a 1-hour delivery time slot – this is decided by the courier based on their deliveries for the day. It may not be available in some remote areas or in adverse weather conditions. Go Places cannot accept responsibility for any failure of the carrier to arrive within the stated time.

Please be aware the parcel may be left in a safe place (which is done at driver’s discretion). If you know you won’t be home during delivery hours, please provide an alternative delivery address where someone will be available to receive the parcel.

If you need your delivery to arrive before midday then please call us to place your order because there will be an additional courier charge.

We also offer Saturday deliveries to Mainland UK (excluding Scottish Highlands) for a flat rate of £8.95. Please note: this service is only available on orders placed Monday-Friday for items available for next day delivery. 

EUROPE & WORLDWIDE

Unfortunately, we are unable to dispatch orders to countries outside the UK.